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Fox Head | 2014

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ONLINE STORE HELP CENTER

Q: Why wasn't the store promotion on the website available at the Fox Head | 2014 store at my local mall?
A: The in-store promotions posted on the website are offered in most of our stores nationwide. However, as noted at the time the promotion is posted on our website, each Fox Head | 2014 store is unique and promotions are not offered at all stores. If you want to make sure your Fox Head | 2014 store is running a certain promotion, call your store. If they aren't running the promotion, they should be able to tell you of an area Fox Head | 2014 store that is.
Q: What is your return policy?
A: If you have a return or exchange with an original receipt, present valid ID within 60 days of the original purchase and we will honor a return in the like manner that the merchandise was purchased. If you have a return or exchange without an original receipt, present valid ID and we will issue a merchandise exchange or merchandise credit for the then current selling price. While this is our general policy, we also reserve the right to refuse any returns due to circumstances such as unusual frequency, excessive total dollar amounts, delay in returns, or returns in multiple store locations. For all returns made to any Fox Head | 2014 store, valid ID (US State issued ID or Drivers License (DL), Canadian DL, Military ID, or Passport) is required. Please review our Privacy Policy for more details.

TECHNICAL INFORMATION

Q: How do I update my email address?
A: You can update your email address by logging in and selecting "My Profile". Make any changes you need to your profile, then scroll to the bottom of the page, and click "Submit" to save those changes.
Q: I created a Wishlist on my last visit to the site. Where is it now?
A: Unless you are a registered member of Fox Head | 2014.com your wishlist was not saved and cannot be accessed. If you are a registered member of Fox Head | 2014.com, you can retrieve your wishlist by logging on to your account and clicking Wish List menu item at the top of any page of the website.
Q: How can I unsubscribe from your email list?
A: You can unsubscribe from Fox Head | 2014 email by clicking here or selecting the link at the bottom of marketing emails you receive from Fox Head | 2014.com. Please note, even if you elect not to receive email, or subsequently ask to be removed from the Fox Head | 2014.com email marketing list, you may still receive email confirmations for Gift Card purchases made on our website, confirmations of our receipt of questions submitted, and other operational emails.